Legal document
Privacy Policy
This Privacy Policy explains how parkingbrisbaneairportc.com handles personal information collected through this website. It applies to visitors who browse the site and to anyone who submits a question through the contact form. The operator is identified in the contact details at the end of this document.
What this page covers
The information we collect when you browse or write to us, why we collect it, how long we keep it, who may see it, and how you can ask us to show, correct or delete it. It covers this website only — not the booking and payment screens run by the parking operators you choose, or the airlines and terminals you travel through.
We are a prebook service for Brisbane airport parking. We compare terminal car parks, shuttle parks and pick-up and drop-off options so you can decide before you drive out, and we keep this policy short so it can actually be read.
Collecting
Information we collect
Using and keeping
How we use information · Retention
Your choices
Sharing · Your rights · Security
Information we collect
We collect the information you choose to provide when you contact us, which may include your name, email address, and the content of your message. If you write to ask about a specific Brisbane airport parking option — a terminal car park, a shuttle park or a pick-up and drop-off lane — the details you describe in that message are stored with it so we can answer accurately.
We also collect limited technical information automatically, such as your browser type and the pages you visit, to keep the site working and to understand which content is useful. This includes the page you requested, the general region your connection comes from, and whether the request succeeded. It does not include the contents of your device or any file you did not send us.
When you send a message we keep only the fields you filled in. Nothing is collected from a page you never submitted. There is no account on this site, so there is nothing to log into and no profile held against your name.
How we use information
We use your contact details to respond to your question or correction. We use technical information to maintain the site, diagnose problems, and improve the clarity of the pages. If a page about BNE airport parking options is read often and a neighbouring one is not, that tells us where the wording or the example is unclear, and we can fix it.
We do not sell personal information, and we do not use it to build advertising profiles of individual visitors. We do not use the contents of your message for anything other than answering it, unless you ask us to update a published page and we need to keep a record of that correction.
Legal basis and consent
Where you submit a contact form, we process your information to respond to your request — that is the purpose the information was given for, and it is the basis on which we hold it. Where we use cookies or similar technologies, we do so as described in our Cookie Policy. By using the site and submitting information, you consent to the handling described here.
You can withdraw that consent at any time by asking us to delete what we hold, and the contact details below are how you do it. Withdrawing consent does not affect the handling that already happened while your message was being answered.
Retention
We keep contact messages only as long as needed to answer them and to keep a record of corrections. In practice that means a resolved question is held while the answer is still useful to you, and a correction that changed a page is noted so the change can be explained later. Technical logs are retained for a limited period for security and maintenance. When information is no longer needed, it is removed.
Sharing and disclosure
Who else can see it
We do not share your personal information with third parties except where required by law, or where a service provider processes data on our behalf under appropriate confidentiality terms. We do not transfer personal information outside these arrangements. We do not hand your message to a parking operator unless you ask us to, and no airline, terminal or booking partner receives it through this site.
Security
How we protect what we hold
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. Messages are held on controlled systems, access is limited to the people who answer them, and the site is kept current so known faults are closed quickly. No method of transmission over the internet is fully secure, so we cannot promise absolute security — and we would rather say that plainly than imply otherwise.
Children
Who this site is for
This site is intended for general audiences and is not directed at children. We do not knowingly collect personal information from children. Parking decisions at BNE airport parking are normally made by adults arranging a trip, and if we learn that a message came from a child we remove it without keeping a record of it.
Your rights
You can ask what we hold, change it, or have it removed. You do not need to give a reason.
- Access. You may request a copy of the personal information we hold about you — a message you sent, the address you wrote from, and the notes we kept while answering it.
- Correction. If a detail we hold is wrong — a misspelled name, an outdated email address — you can ask us to fix it and we will.
- Deletion. You can ask us to delete the record of your enquiry. Once it is gone we cannot answer the same message again, so keep a copy of anything you may need later.
- Questions. If you are unsure whether something counts as personal information, ask anyway. We will explain what we hold rather than send you looking for a form that does not exist.
To make a request, use the contact details in the plate beside this column, or write to us through the contact page. We will respond within a reasonable period, and if we cannot do what you asked we will tell you why in plain words.
Open-air bays
Long-stay parking, one part of what we compare
This policy covers this website. When you pick an option on another page and book with the operator, their own privacy notice applies to that booking.
Questions about your data
Four answers that come up most often. If yours is not here, the contact plate above reaches us just as well.
Do you use my message to price Brisbane airport parking?
No. Prices and availability for terminal car parks, shuttle parks, pick-up and drop-off, and the AIRPARK options are set by the operators themselves. Your message is read by the person answering it, not fed into pricing, ranking or advertising systems.
What happens to my details when I book with an operator?
That booking is theirs, not ours. Once you leave this site for an operator's own checkout, the information you enter — registration, flight number, payment — is handled under their privacy notice. Read it before you complete a booking, particularly if you are entering a card.
Do you track which pages I read?
We record which pages are requested so we can tell whether a guide on BNE airport parking is being read and which wording needs work. That record is used in aggregate to maintain and improve the site. It is not used to follow you across other websites, and it is not tied to your name.
How do I stop cookies from this site?
Your browser settings let you block or clear cookies, and the Cookie Policy on this site explains which ones we use and what each one does. Blocking them does not stop you reading the parking guides; it may only mean a preference you set is not remembered on your next visit.
Changes to this policy
We may update this policy from time to time. The current version is the one published on this page, and continued use of the site after changes means you accept the updated policy. If a change affects what we do with messages you have already sent, we will say so on this page rather than quietly rewriting it.
Prebook Brisbane Airport Parking
Site
parkingbrisbaneairportc.com
Covers
Contact messages and site logs
Requests answered at
Brisbane City office, QLD
Reading this page tells you what happens to anything you send us. When you are ready to compare options, the parking pages start with terminal car parks, then continue with the shuttle and AIRPARK guide and the pick-up and drop-off notes. If getting there without a car suits your trip better, the comparison with public transport sets the two side by side.